Frequently Asked Questions

Graphic Design

First and foremost, you must describe the type of graphics you require (for print or digital use) and, if possible, provide examples of similar work to demonstrate your vision. Following a brief and early design mockups, you will be able to choose which one you want to pursue and customise to your specific demands. You will receive the final project via email or external file sharing.

Yes, as long as the final payment is paid and your order is fulfilled, the artwork we've created for you will always be your property.

Prices vary depending on a variety of factors, but you can rest assured that you are receiving a good deal on your design project. Hourly rates apply to design work. Graphic design tasks typically cost $75 per hour or $100 for a modest to medium setup job. If you have budget constraints, we can also get design done from our offshore resources.

We will offer you with vector files in the following formats:.AI,.EPS,.PDF, and .JPG. You will receive .JPG, .PNG, and .PDF files for raster files.

We require payment in advance for any small projects and designs. Before any design work can begin on more advanced projects or complicated artwork, a 50% payment is required. When your files are ready to be given to you, make the final payment.

Your involvement plays a key role to get the best outcome that matches your vision. We encourage you to bring in any samples, color combinations/swatches, and ideas they may have to help us get an idea of style before starting to work.

Web Design & Development

Contact us, and we can take you through the process. The first step is a discovery session to understand your business and what you want your website to achieve.

It depends on the number of pages and whether there is any custom development or integration work involved. For a simple 5 page website, our packages start at $649.

Yes, we do.

The timeline will depend on various things like your requirements, custom design and the website functionality. Usually a basic website of 5 pages can be delivered within few weeks.

Potentially. Get in touch, and let’s have a chat.

At a minimum, you’ll need to pay for your domain and monthly hosting. We also have support options available.

No, we can also build on other platforms.

Yes, it will. We always design our website to function on mobile devices as well as desktops.

It is pretty much like an instalment. You can pay the project costs in multiple instalments without any interest.

We use our networks and resources overseas to cost-effectively develop your website. This process is managed from New Zealand, using our 15+ years of experience managing overseas developers.

We’ll need your requirements and information so that we can understand your business to get us started.
And, if you’re supplying the content and images, we’ll need these from you as well.

When we scope out your project, we’ll work out how many pages you’ll need and how much this will cost.

Usually it takes 6 months with the right content and strategy.

Definitely can. We’ve developed a number of websites for trades-related businesses.

We have a package called 'Business' that suits well for startups and small businesses. Please refer our pricing section for more details.

Not a problem. We develop websites right up to enterprise-level.

Contact us, and we can talk you through the options.

We’ll need to scope this out. Contact us and take you through the process.

Yes, we do.

You definitely can.

Usually we will require some deposit at the start of the project. The rest can be agreed mutually. We can also provide flexible payment options. For example, you can pay the project costs in few instalments.

Yes, Our basic website package starts at $499.

Typically, most communication is done via email. We also have in-person or Google or Zoom meetings with you at key parts of the process.
You can also pick up the phone and call us at any point.

Our number one goal is to create a solution that works and you love. If you’re not happy with your website, we’ll work with you to change it.

Yes, we do have other content management systems (CMS) that we can use.

We love people with big dreams. Let’s have a chat.